Professional local access
Approved clinics may host scheduled business purchasers who want to see eligible DioLaz equipment, workflow, controls, and clinic integration before making an investment decision.
Authorized Clinic Partner Program
Authorized Clinic Partner Program
A clinic-focused partnership for incorporated Canadian medical aesthetic businesses that own and operate eligible DioLaz equipment, host professional product demonstrations, and represent the DioLaz brand responsibly in their local market.
Version 2.0Last updated July 28, 2026Canada only
CanadianIncorporated clinics and professional corporations only
1+Eligible DioLaz device owned and operated at the approved clinic
1 dayStandard response target for demonstration requests
6 monthsInitial trial term before eligible 12-month renewals
Section 01
Purpose and program scope
The Program creates a reliable network of qualified clinic locations where prospective commercial purchasers can evaluate DioLaz equipment in a professional, real-world setting.
Accurate representation
Partners use DioLaz-approved product information, maintain a professional presentation environment, and follow applicable advertising, privacy, safety, and professional requirements.
DioLaz remains seller of record
DioLaz controls official quotations, pricing, financing, contracts, payment collection, delivery, installation, manufacturer training, warranty, service, and after-sales support.
A DioLaz-issued commercial designation
“DioLaz Authorized Clinic Partner” identifies a clinic approved by DioLaz for this commercial program. It is not a Health Canada accreditation, a professional licence, a franchise, or an endorsement by a government or professional regulator.
Section 02
Choose the correct partner role
Clinic hosting and sales compensation are separate. Approval under one program does not automatically create approval, lead protection, or payment rights under another.
| Role | Primary responsibility | Standard compensation | Separate approval? |
|---|---|---|---|
| Authorized Clinic Partner | Maintain an approved clinic demonstration site, host qualifying appointments, and complete content and brand obligations. | No automatic sales commission | This Policy and signed clinic partner documents |
| Referral Partner | Source a qualified business prospect, obtain permission, register the lead, and make a genuine warm introduction. | 8% on an accepted qualifying opportunity | Yes — under the Independent Sales & Referral Partner Program |
| Independent Sales Partner | Source, qualify, develop, follow up, assist with objections, and remain substantively involved through closing. | 15% on an accepted qualifying opportunity | Yes — under the Independent Sales & Referral Partner Program |
| House Lead Closing Support | Provide approved local support for a DioLaz-generated or existing lead that remains a DioLaz House Lead. | 5% when assigned and approved in writing | Yes — under the Independent Sales & Referral Partner Program |
No automatic stacking
The same legal entity may not receive a Demo Hosting Fee and an 8%, 15%, or 5% sales incentive for the same customer or opportunity. Commonly controlled, affiliated, nominee, or related entities may be treated as the same entity unless DioLaz approves a different treatment in writing before the demonstration or quotation.
Section 03
Partner benefits
Benefits are designed to support credible local demonstrations and brand visibility. They do not guarantee customer traffic, sales volume, exclusivity, income, or business results.
Demonstration-site referrals
DioLaz may direct suitable prospective purchasers to the approved clinic location when geography, product, availability, and customer needs align.
Confidential partner pricing
Eligible clinic-use purchases may receive written preferential pricing, subject to product availability, Schedule A, non-stacking rules, and minimum ownership requirements.
Approved brand assets
DioLaz may provide digital templates, brochures, banner materials, educational assets, and approved product information for compliant use.
Product onboarding
Approved staff receive demonstration-focused onboarding. Partner-owned equipment remains subject to the applicable training, warranty, maintenance, and service policies.
Section 04
Eligibility, equipment, and approval
Approval is discretionary and location-specific. DioLaz may limit the appointment to identified devices, staff, products, addresses, hours, or a defined Demonstration Coverage Area.
Who may qualify
- A corporation incorporated under Canadian federal, provincial, or territorial law, including an eligible professional corporation, validly existing in Canada.
- A Canadian medical aesthetic clinic or other approved professional clinic with an appropriate commercial environment, privacy controls, and safe demonstration area.
- An owner or controlling principal with authority to bind the applicant company and manage program obligations.
- A clinic that owns and operates at least one eligible DioLaz device purchased directly from DioLaz or otherwise accepted by DioLaz in writing.
- A clinic able to maintain required insurance, trained personnel, availability, content standards, and accurate public representations.
Who is not eligible under the standard program
- Individuals, unincorporated sole proprietorships, unincorporated partnerships, or foreign companies that are not incorporated in Canada.
- Applicants that do not operate an approved clinic location or do not own an eligible DioLaz device at that location.
- Applicants with undisclosed material conflicts involving directly competing devices, diverted leads, misleading marketing, or unresolved compliance concerns.
- Applicants seeking dealer, distributor, franchise, sub-agent, inventory-resale, or independent payment-collection rights.
Application
Submit the legal entity, clinic, ownership, device, location, insurance, market, and content information requested by DioLaz.
Suitability review
DioLaz may conduct an interview, corporate review, conflict check, social review, reference check, virtual tour, or on-site clinic assessment.
Documents
If approved, the parties complete the Authorized Clinic Partner Agreement, Schedule A, and any Demonstration Coverage Addendum.
Activation
The appointment begins only after written activation, required onboarding, equipment verification, insurance verification, and location approval.
Approved device and location record
Schedule A may identify the clinic address, legal entity, approved trade name, device model, serial number, product category, approved operators, and any location-specific conditions.
- The device must remain clean, functional, safely maintained, and suitable for demonstration.
- Material relocation, transfer, sale, lease, or use at another demonstration site requires prior written approval.
- Account, financing, warranty, and compliance status must remain in good standing.
Information DioLaz may request
Corporate registration, Business Number, registered and operating addresses, beneficial ownership, authorized signatory, professional or clinic licences where applicable, insurance certificates, website and social accounts, business references, device invoice and serial number, staff training records, and disclosure of competing relationships.
Section 05
Demonstration hosting standards
The clinic controls its premises and professional services. DioLaz coordinates the commercial equipment discussion and remains responsible for the DioLaz sales transaction.
Confirm within one Business Day
The Partner should acknowledge a demonstration request within one Business Day and, where reasonably possible, offer at least two appointment options within the next seven Business Days.
Use trained staff
Only staff approved by the clinic and appropriately trained for the relevant equipment may conduct or assist with a demonstration. The Partner remains responsible for supervision and professional scope.
Document completion
The Partner must maintain a reasonable demonstration record, including date, business attendee, device, host, general scope, and any incident or follow-up requiring DioLaz attention.
Required hosting practices
- Confirm the visitor is attending for a legitimate business equipment evaluation and follow reasonable visitor, identification, and safety procedures.
- Present the approved device, standard accessories, interface, workflow, maintenance expectations, and clinic integration accurately.
- Use current DioLaz-approved brochures, specifications, policy links, and regulatory statements.
- Keep the device and treatment area clean, organized, operational, and reasonably private.
- Inform DioLaz promptly if the clinic cannot accommodate the request or if the requested product is unavailable.
- Do not record, photograph, livestream, or publish the visitor without appropriate permission.
If a live treatment is considered
- The clinic independently determines whether a treatment is clinically and legally appropriate.
- The clinic is solely responsible for screening, contraindication review, informed consent, privacy, eye protection, treatment records, professional scope, parameter selection, aftercare, and emergency response.
- DioLaz does not practise medicine, diagnose, prescribe, supervise the clinic’s professional services, or guarantee treatment outcomes.
- A Partner may decline any live treatment and instead provide a non-treatment equipment demonstration.
Prohibited during demonstrations
No guaranteed clinical or business results; no off-label promotional claims; no alteration of safety controls; no use by untrained or unauthorized persons; no collection of customer deposits; no binding quotation; no financing promise; no representation that the Partner can bind DioLaz; and no pressure to purchase clinic treatments as a condition of viewing the equipment.
Section 06
Demo Hosting Fee and compensation boundaries
Hosting DioLaz House Leads and Referral Partner leads is part of the standard Authorized Clinic Partner obligation and does not generate a separate fee from DioLaz.
| Demonstration scenario | Hosting fee | Who pays | Key rule |
|---|---|---|---|
| DioLaz House Lead hosted at the approved clinic | Included | No separate payer | Standard clinic hosting obligation; no separate CAD $100 fee. |
| Referral Partner lead hosted at the approved clinic | Included | No separate payer | Standard clinic hosting obligation; lead attribution remains with the accepted Referral Partner. |
| Partner-originated 15% Independent Sales opportunity uses a legally separate Authorized Clinic Partner as a third-party host | CAD $100 | Independent Sales Partner | Per completed session, plus applicable tax where legally required, unless a different written arrangement is approved before the session. |
| Authorized Clinic Partner’s own accepted lead is demonstrated at its own clinic | No hosting fee | Not applicable | The clinic may receive only the separately approved sales classification, not an additional hosting fee. |
| Cancellation, no-show, virtual meeting, DioLaz showroom visit, or incomplete session | No fee | Not applicable | A fee applies only to a qualifying completed third-party session expressly covered by the rule above. |
What counts as one completed session?
A scheduled in-person appointment where the prospective business purchaser attends and the approved host provides the agreed equipment demonstration. One continuous group appointment is normally one session, regardless of the number of attendees or devices discussed, unless approved otherwise in writing.
Invoice and payment
Where the CAD $100 fee applies, the hosting clinic must provide a valid corporate invoice to the responsible Independent Sales Partner. A GST/HST-registered clinic must identify applicable tax. DioLaz is not responsible for an Independent Sales Partner’s unpaid hosting invoice unless DioLaz expressly assumed that obligation in writing.
Section 07
Demonstration Coverage Area and exclusivity
All Authorized Clinic Partner appointments are non-exclusive unless DioLaz signs a separate Demonstration Coverage Addendum defining the protected scope and performance conditions.
Default: non-exclusive
DioLaz may appoint multiple demonstration sites in a city or metropolitan market. Large markets such as the Greater Toronto Area, Greater Vancouver, Montréal, Calgary, and Edmonton may require multiple sites to provide reasonable geographic coverage and appointment availability.
- No automatic city-wide monopoly.
- No automatic right to all leads in a geographic area.
- No automatic sales territory or sales commission.
Optional written coverage protection
A Demonstration Coverage Addendum may define a city, municipality, postal-code area, radius, product category, priority status, or exclusive demonstration area. The addendum may include specific response, availability, quality, content, and completed-demonstration targets.
- Coverage applies only for the stated term and products.
- DioLaz may review performance quarterly.
- Failure to meet conditions may lead to remediation, reduction, suspension, or conversion to non-exclusive status.
What coverage protection does not restrict
Unless an addendum expressly states otherwise, coverage protection does not prevent DioLaz from advertising, selling directly, receiving online inquiries, serving existing customers, maintaining additional sites for other products, attending events, handling national, institutional, government, or multi-location accounts, assigning House Leads, or operating DioLaz facilities.
Section 08
Monthly content and brand standards
Content is part of the exchange for program benefits. Quality, accuracy, disclosure, and customer trust are more important than posting volume alone.
Two photo or carousel posts
Original clinic-based images or carousels featuring the approved DioLaz device, workflow, team, educational information, event, or professional clinic environment.
One planned video or Reel
A reasonably planned and edited video showing the approved device, clinic workflow, equipment education, demonstration experience, or a common business-purchaser question.
Approved equivalent activation
DioLaz may approve an open house, professional event, case study, longer educational feature, or other equivalent activation instead of a monthly item.
Every public post must
- Identify the device and DioLaz relationship accurately and tag the current official DioLaz account where the platform permits.
- Clearly disclose the material relationship when the clinic receives pricing, marketing, hosting, referral, or other partner benefits.
- Use content, music, images, testimonials, staff appearances, models, and patient materials for which the clinic has appropriate rights and consents.
- Remain professional, understandable, and consistent with the approved brand and product information.
- Be retained through a link, screenshot, or file that can be provided to DioLaz for program review.
Prior written approval is required for
- Clinical, technical, outcome, comparative, safety, superiority, or treatment-result claims.
- Health Canada licensing statements beyond the wording supplied by DioLaz.
- Public prices, discounts, financing claims, payment amounts, promotions, guarantees, or exclusivity claims.
- Before-and-after content, patient testimonials, modified brochures, paid advertising, press releases, or use of DioLaz branding outside approved templates.
Correction and removal
If DioLaz reasonably identifies inaccurate, unapproved, misleading, unsafe, non-compliant, or rights-infringing content, the Partner must correct, pause, or remove it as soon as reasonably possible and normally within one Business Day of notice.
Section 09
Regulatory, privacy, insurance, and incident requirements
Each Partner is responsible for the laws, professional rules, privacy duties, insurance, staff, and clinical activities applicable to its own clinic and province.
Approved product statements
- Use DioLaz-approved specifications, indications, contraindications, instructions, warranty, training, service, delivery, financing, and regulatory information.
- Use “Health Canada-licensed” or “authorized for sale in Canada” only when accurate for the specific device and context.
- Do not state or imply “Health Canada approved,” “Health Canada endorsed,” government-certified clinic status, guaranteed results, or unlicensed indications.
- Do not make comparative or superiority claims unless DioLaz has provided written, adequately supported wording.
Reference: Health Canada guidance on illegal marketing practices.
Material relationship disclosure
Public endorsements must clearly disclose the commercial relationship. Depending on the platform and content, approved wording may include “DioLaz Authorized Clinic Partner,” “Paid partnership with DioLaz,” or another clear disclosure supplied by DioLaz.
The disclosure must be visible with the endorsement and should not be hidden only in a profile, long hashtag list, or separate page.
Reference: Competition Bureau guidance on material connections.
Prospect information and electronic messages
- Use prospect information only to schedule, prepare for, conduct, and reasonably follow up on the authorized equipment demonstration.
- Do not add a DioLaz prospect to the clinic’s treatment-marketing list, sell or transfer the information, or market competing devices without a separate lawful basis and appropriate consent.
- Collect only necessary information, use reasonable safeguards, limit access, and delete or securely dispose of information when no longer required.
- Commercial email, SMS, WhatsApp, and similar messages must comply with applicable consent, sender identification, and unsubscribe requirements.
- Do not send patient records, government identification, payment-card information, or unnecessary sensitive information through ordinary partner email.
See the DioLaz Privacy Policy and CRTC CASL guidance.
Minimum insurance
- Commercial General Liability insurance of at least CAD $2,000,000.
- Professional liability or malpractice coverage appropriate to the clinic’s services, operators, scope, and provincial requirements.
- Property, equipment, workers’ compensation, cyber/privacy, or other coverage where applicable to the clinic’s circumstances.
- Certificates and material policy information must be provided when requested. A lapse or material reduction may result in immediate suspension of demonstrations.
Safety, device, complaint, and privacy incidents
The Partner must notify DioLaz as soon as possible and no later than 24 hours after becoming aware of a serious injury, unexpected serious reaction, device malfunction with actual or potential serious harm, regulator or insurer inquiry, material device complaint, loss or unauthorized disclosure of prospect information, or other event that may require safety, complaint, privacy, warranty, or regulatory review.
- Stop using the device immediately where continued use may present a safety risk.
- Preserve the device, serial number, settings, logs, photos, communications, consent records, and relevant facts.
- Do not delete evidence, alter records, make an unauthorized public statement, or admit liability on DioLaz’s behalf.
- Cooperate with reasonable investigation, corrective action, service, recall, complaint, and regulatory processes.
Section 10
Partner pricing, ownership, and sales boundaries
Preferential pricing supports the approved clinic’s own use and demonstration commitment. It is not wholesale pricing and does not create resale or distribution rights.
Partner pricing conditions
- Pricing is confidential, product-specific, prospective, and confirmed only in a written DioLaz quotation or Schedule A.
- The device must be purchased for the approved clinic’s own commercial use and normally remain owned and operated at the approved clinic for at least 12 months.
- Partner pricing does not automatically combine with education pricing, trade-in credit, promotions, bundles, financing concessions, free accessories, or sales incentives.
- Any conditional discount, early-exit adjustment, relocation restriction, or repayment obligation must be stated in Schedule A or the applicable quotation.
No resale, collection, or binding authority
- No purchase for resale, nominee purchase, third-party purchase, inventory distribution, leasing to another clinic, or unauthorized transfer.
- No binding quotation, discount approval, deposit, payment, financing approval, delivery guarantee, warranty modification, return promise, or signature on behalf of DioLaz.
- No appointment of dealers, distributors, sub-agents, brokers, representatives, or additional demonstration sites.
- No use of “dealer,” “distributor,” “agent,” “branch,” “franchise,” “exclusive representative,” or another misleading title.
Self-purchases and related-party transactions
No sales incentive is payable on the Authorized Clinic Partner’s own purchase or a purchase by an affiliate, commonly controlled entity, beneficial owner, nominee, immediate family member, or other related party unless DioLaz expressly approves the transaction and compensation in writing before issuing the final quotation.
Section 11
Performance review and quality control
The Program measures factors the clinic can reasonably control. Sales volume alone is not the standard for maintaining Authorized Clinic Partner status.
Availability
Response time, offered appointment options, cancellation handling, reasonable acceptance of suitable requests, and notice of unavailable periods.
Demonstration quality
Professional conduct, accurate product presentation, device readiness, visitor feedback, record completion, safety, and appropriate escalation.
Brand and compliance
Monthly content, disclosures, approved claims, privacy, insurance, incident reporting, conflict disclosure, complaint history, and corrective action.
Review outcomes
DioLaz may conduct monthly, quarterly, or ad hoc reviews and may request links, records, photos of the demonstration environment, insurance certificates, training confirmation, or a remediation plan. Outcomes may include continuation, coaching, written conditions, temporary pause, reduced coverage, non-exclusive status, non-renewal, or termination.
Section 12
Term, renewal, suspension, and termination
The standard appointment starts with a six-month trial term. Renewal is based on written review and an updated Schedule A.
Six-month trial
The initial appointment normally runs for six months from the written activation date, unless the signed documents state a different period.
Successive 12-month terms
Following review, DioLaz may offer renewal for successive 12-month periods under an updated Schedule A and any revised coverage conditions.
30 days’ written notice
Either party may normally end the appointment without cause on 30 days’ written notice, subject to signed pricing, confidentiality, data, and transition obligations.
Immediate suspension or termination may apply to
- Fraud, falsified information, unsafe conduct, serious injury risk, unauthorized device modification, or failure to maintain required insurance.
- Unauthorized resale, payment collection, binding promises, sub-agents, relocation, transfer, or misuse of partner pricing.
- False regulatory, clinical, pricing, financing, warranty, delivery, exclusivity, or outcome claims.
- Serious privacy breach, unlawful marketing, lead diversion, misuse of confidential information, undisclosed material conflict, or serious reputational harm.
- Repeated failure to host reasonable requests, complete content obligations, respond to corrective action, or maintain an appropriate demonstration site.
After suspension or termination
- Stop representing the clinic as authorized and remove badges, claims, listings, and program references within five Business Days or a shorter safety-related period stated by DioLaz.
- Stop using restricted brand assets and return or securely dispose of materials when requested.
- Complete required data deletion, confidentiality, incident, complaint, and transition actions.
- Any sales lead or commission rights exist only under a separate signed Independent Sales & Referral Partner arrangement and its post-termination rules.
- Any partner-pricing adjustment is governed by the signed quotation, Agreement, and Schedule A.
Independent business relationship
The Partner is an independent business and is responsible for its clinic, staff, taxes, professional obligations, insurance, premises, marketing, and acts or omissions. Nothing creates employment, legal agency, a legal partnership, joint venture, fiduciary relationship, franchise, dealer relationship, or authority to bind DioLaz.
Section 13
Frequently asked questions
These answers summarize the standard public Policy. The signed Agreement and Schedule A control the final appointment.
Can a sole proprietor apply?
Not under the standard Program. The applicant must be a valid Canadian corporation or eligible professional corporation operating the approved clinic. An individual, unincorporated sole proprietorship, or unincorporated partnership is not eligible.
Must the clinic already own a DioLaz device?
Yes. The clinic must own and operate at least one eligible DioLaz device at the approved location. The appointment normally activates only after purchase, installation or verification, required onboarding, and written approval. An exceptional DioLaz-owned placement would require a separate written arrangement.
Does Authorized Clinic Partner status automatically include an 8% or 15% commission?
No. Authorized Clinic Partner status is for clinic demonstrations, content, and brand representation. Sales compensation requires separate approval under the Independent Sales & Referral Partner Program, written acceptance of the specific opportunity, and compliance with that program’s lead and participation rules.
Will DioLaz pay the clinic CAD $100 for every demonstration?
No. Hosting DioLaz House Leads and Referral Partner leads is part of the standard clinic obligation and carries no separate fee. The CAD $100 fee applies only when a legally separate Independent Sales Partner uses the clinic as a third-party host for its own approved 15% partner-originated opportunity, unless a different arrangement is approved in writing beforehand.
Can the clinic receive both a Demo Hosting Fee and a sales commission for the same customer?
No. The same legal entity, and normally a commonly controlled or affiliated entity, cannot stack the hosting fee with an 8%, 15%, or 5% sales incentive for the same customer or opportunity.
Is the clinic’s city automatically exclusive?
No. Appointments are non-exclusive by default. Any priority or exclusive Demonstration Coverage Area must be described in a signed addendum and remains subject to product scope, term, availability, quality, content, and compliance conditions.
Can the clinic resell DioLaz devices or collect a customer deposit?
No. The clinic is not a dealer, distributor, or payment agent. DioLaz issues all binding quotations, invoices, contracts, financing approvals, and payment instructions and remains seller of record.
May the clinic advertise a device as “Health Canada approved”?
No. Partners must use the accurate, DioLaz-approved wording for the specific device, such as “Health Canada-licensed” or “authorized for sale in Canada” where applicable. They must not imply Health Canada endorsement or promote unlicensed indications.
What happens if the clinic cannot offer an appointment within seven Business Days?
The clinic should still respond within one Business Day, explain the limitation, and offer the earliest reasonable options. DioLaz may arrange another location when customer timing requires. Repeated unavailability may affect coverage priority or renewal, but a single reasonable scheduling conflict is not automatically a breach.
Can the approved device be moved to another clinic?
Not as an Authorized Clinic Partner demonstration site without prior written approval. The appointment, insurance review, equipment record, and coverage area are location-specific. An approved relocation may require an updated Schedule A and site review.
Is the Program available in Québec?
Québec corporations may apply, subject to the same approval standards and all applicable Québec language, privacy, professional, advertising, and contractual requirements. The public webpage may be displayed through Shopify’s native language tools. Signed documents and any language process required by applicable law control.
Application
Apply to become a DioLaz Authorized Clinic Partner
Send a company introduction to partners@diolaz.com. Include the applicant’s legal name, corporation number and province, clinic trade name and address, owner or controlling principal, website and social accounts, DioLaz device model and serial number, proposed demonstration products, clinic hours, staff experience, insurance summary, market area, and any competing device relationships.
AUTHORIZED CLINIC PARTNER APPLICATION | Clinic Legal Name | Province
DioLaz may update this public Policy prospectively for product, legal, regulatory, insurance, operational, or market changes. Updates do not create an appointment or override signed rights already earned or obligations already incurred. Final rights and obligations are governed by the signed Authorized Clinic Partner Agreement, Schedule A, any Demonstration Coverage Addendum, and specific written approvals. Applicants should obtain independent legal, tax, insurance, privacy, and professional advice appropriate to their circumstances.